Supportress subprocessors

All the third-party subprocessors that we use to run Supportress.

We use third party subprocessors, such as cloud computing providers and customer support software, to run Supportress (the service). We are in the process of establishing GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed.

The following is a list of personal data subprocessors we use. These subprocessors are all located in the United States and some of them host our data in Europe:

  • Heroku. Platform as a service. Where Supportress runs.

  • Amazon Web Services. Cloud services provider.

  • Chargebee. Subscription billing management service.

  • Stripe. Payment processing services.

  • Postmark. Transactional email service.

  • Rollbar. Exception logging, notification and management service.