# HeavyMelon policies

## HeavyMelon policies

- [Introduction](https://policies.heavymelon.com/undefined.md): Last updated: Saturday, 6 March 2021
- [Terms of service](https://policies.heavymelon.com/terms-of-service.md): Last updated: Saturday, 6 March 2021
- [Limits](https://policies.heavymelon.com/terms-of-service/limits.md): Soft limits
- [Privacy policy](https://policies.heavymelon.com/privacy-policy.md): Last updated: Saturday, 6 March 2021
- [Company processors](https://policies.heavymelon.com/privacy-policy/company-subprocessors.md): HeavyMelon PC uses some other third-party processors for company purposes outside of delivering our services.
- [Supportress subprocessors](https://policies.heavymelon.com/privacy-policy/supportress-subprocessors.md): All the third-party subprocessors that we use to run Supportress.
- [Security overview](https://policies.heavymelon.com/security-overview.md): Keeping customer data safe and secure is a huge responsibility and a top priority for us. Here’s how we make it happen.
- [Security response](https://policies.heavymelon.com/security-overview/security-response.md)
- [Use restrictions](https://policies.heavymelon.com/use-restrictions.md): It is not okay to use HeavyMelon products for these restricted purposes.
- [How we handle abusive usage](https://policies.heavymelon.com/how-we-handle-abusive-usage.md): Guiding principles and process for investigating abuse reports
- [Cancellation policy](https://policies.heavymelon.com/cancellation-policy.md): Everything you need to know about canceling your HeavyMelon product account.
- [Refund policy](https://policies.heavymelon.com/refund-policy.md): Bad refund policies are infuriating. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy with our products for any reason, we'll take care of you.
- [Taxes](https://policies.heavymelon.com/taxes.md): We are required to collect and remit sales tax in a number of jurisdictions.
- [Copyright infringement claims](https://policies.heavymelon.com/copyright-infringement-claims.md): How HeavyMelon handles copyright infringement claims.
- [Until the end of the internet](https://policies.heavymelon.com/until-the-end-of-the-internet.md)