# Introduction

* [Terms of Service](/terms-of-service.md)
  * [Limits](/terms-of-service/limits.md)
* [Privacy policy](/privacy-policy.md)
  * [Company subprocessors](/privacy-policy/company-subprocessors.md)
  * [Supportress subprocessors](/privacy-policy/supportress-subprocessors.md)
* [Security overview](/security-overview.md)
* [Use restrictions](/use-restrictions.md)
* [How we handle abusive usage](/how-we-handle-abusive-usage.md)
* [Cancellation policy](/cancellation-policy.md)
* [Refund policy](/refund-policy.md)
* [Taxes](/taxes.md)
* [Copyright infringement claims](/copyright-infringement-claims.md)

{% hint style="info" %}
HeavyMelon may update this policy once in a blue moon. You can see a history of the changes to our policies [here](https://github.com/heavymelon/policies/commits). We will notify customers about significant changes by emailing the account owner or by placing a prominent notice on our site or application.
{% endhint %}

{% hint style="info" %}
If you have any questions about our policies don't hesitate to [contact us](mailto:legal@heavymelon.com).
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://policies.heavymelon.com/undefined.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.